Job Description

Communications Manager

  • Full Time
  • On site

General Responsibilities:

  • Lead in setting the direction, as well as the strategic implementation, of FCC’s internal and external communications, advertising, and marketing in support of mission and vision.
  • Coach church staff and ministry leaders on communication plans and development of materials.
  • Oversee strategy and content development for technology, social media, web presence, public relations, promotion, advertising and media relations.

Reports To:

Pastor for Missional Leadership

Roles and Responsibilities:

  • Own and manage FCC’s identity (branding).
  • Directs the design and creation of FCC communications for maximum effectiveness with particular emphasis on content and form.
  • Supervises the Communications and Administration Assistant.

Employee Communications: (5% of Time)

  • Provides consultation to Finance Administrator on contracts, benefits, compliance, development & performance tracking.
  • Accessibility of internal information:

*Calendar & Events

*Updates on Initiatives

Congregational Communications: (40% of Time)

“Own” the enhancement of Body-facing communication through multiple vehicles, allowing Pastors & Directors to focus on strategy and other aspects of ministry development.

  • Develop and implement plans for communication of key decisions.
  • Bring transparency to milestones, key decision rationale and outcomes in critical rhythms of the church (budget cycle, ministry cycles, community life cycles, membership, etc).
  • Lead the messaging and creation of internal-facing collateral materials: weekly worship folders, sermon and conversation guides, hard-print collateral (“FAITH Hudson" magazine, booklets, brochures), worship “screens” and digital signage, ADVANCE emails, Teams communications, Annual Meeting, etc.
  • Work with Lead Pastor on writing, editing and distributing the weekly “UpDate” emails
  • Set direction and guide work of freelancers and volunteers on creative and technology-based projects (graphic designers, IT analysts, writers, copy editors and photographers).
  • Write scripts and/or talking points for worship service announcements and videos in support of mission and vision.
  • Lead social media usage by ministry leaders (including The Refuge, Awana, Epoch, Faith Women’s Ministry (LATTE,Thrive, Women in the Word), Men’s Ministry.
  • Track, analyze and report weekly metrics of viewing of online worship services and other online media.
  • Schedule and train online hosts for worship services, write and distribute weekly online host scripts.

Stewardship for the FaithBase app

  • Plan and execute communication strategy for app.
  • Lead the creation of content for app.
  • Update FCC Prayer and Care Wall on app.
  • Oversee maintenance of FCC communications and media on app.

Stewardship for facility signage

  • Collaborate with pastors and staff on signage messaging.
  • Work with facility manager on signage placement.
  • Work with vendors to create and install signage.

External Communications: (25% of Time)

  • Community Facing & Outreach – Develop plan and content for public relations and marketing, including newspaper, internet, web site, social media, hard-print collateral, etc.
  • Website: Plan and develop content, monitor, update, maintain and analyze web site in cooperation with web design and maintenance firm.
  • Lead social media plan for FCC social media accounts, including digital advertising (Facebook, Twitter, YouTube and Instagram): Plan and lead development of content, monitor, update and analyze.

Manage Information Technology Function: (15%of Time)

  • Oversee management of IT-related vendors for managed services and web design and maintenance.
  • Lead development of collaboration resources, including intranet (SharePoint) and Office365.
  • Develop a comprehensive technology applications strategy.
  • Working in collaboration with Facilities Manager on land-line and wireless hardware and services, scripting greeting.

Administrative Meetings & Training (15% of Time)

  • Lead 03 meeting with Communications and Administration Assistant.
  • Participate in weekly worship planning meetings and administrative meetings in support of communicating mission and vision.
  • Participate in monthly staff meetings and staff training sessions.
  • Participate on the Digital Content Strategy Team.


  • Ability to collaboratively lead staff and volunteer resources with or without direct supervisory authority
  • Skilled in designing and implementing communications strategies and tactics
  • Ability to operate independently with minimal direction, providing proactive solutions to anticipated needs.
  • Excels in written communication and able to create multi-media communications.
  • Capable of extracting “key messages” from conceptual outlines and developing the best media mix for the “message.”
  • Understands the application of various technologies to the communications ecosystem in enough depth to guide technology strategy for FCC.



  • 4-year degree in communications related field or experiential equivalent
  • 5 years experience in positions with a focus on organizational (internal & external) communications within a medium to large organization
  • Keen understanding of the communications opportunities embedded in emerging technology platforms and multiple media
  • Track record of creating and implementing effective communications strategies
  • Exceptional listening and observational skills
  • Leadership skills
  • Project management skills
  • Skilled in use of Windows Office applications and creative software (Photoshop, Adobe Illustrator, Adobe InDesign)
  • Covenant member or willingness to enter into membership of Faith Community Church
  • Desire to further the mission of the church

Highly desired additional qualifications /abilities:

  • Post graduate degree in a communications related field
  • Significant managerial experience in a medium- to large-sized organization
  • Skilled in PC and Mac office and media applications
  • Familiar with social media analytics and reporting
  • Familiar with Google Analytics and reporting
  • Familiar with Office365 and SharePoint products

To apply for this position, please send a cover letter and resume to Ashley Hines at [email protected] or by mail at: Faith Community Church, Attention: Ashley Hines, 777 Carmichael Road, Hudson, WI 54016.

Experience Required
6 – 10 years
Education Required
Bachelor’s degree
Job Type

Hudson, Wisconsin
Church Size