Summary:
The mission of Whitesburg Baptist Church is to “help people encounter Jesus and experience life change.” The full-time Receptionist/Administrative Associate position will support this mission by providing data-entry maintenance and administrative support, but also phone and personnel duties on behalf of the church staff. As such, this position closely interacts and coordinates with each ministry area.
Qualities & Spiritual Life:
§ Solid assurance of salvation through faith in Jesus Christ
§ Ability to clearly communicate a personal testimony and relationship with Christ
§ Agree with and support the mission and ministry of Whitesburg Baptist Church
§ Attitude of servanthood, faithfulness, availability, flexibility, and teachable
§ Preference given to individual who is a regular attending member of Whitesburg or in process of becoming a member
Key Receptionist Duties:
§ Be the first voice and face of Whitesburg Baptist Church
§ Answer the church phone, screen and direct calls with a positive and helpful spirit
§ Welcome, greet, screen and direct visitors
§ Be a gatekeeper – courteous to each person while protecting staff time
§ Manage the phone system
§ Maintain the church office reception area neatly
§ Respond appropriately to church entry access requests
§ Sign for/accept deliveries and notify recipients of shipments
§ Take the initiative to know what’s happening at the church (informed of calendar and ministry events)
Key Administrative Duties:
§ Responsible for all Realm People data-entry and file maintenance (including but not limited to Life Group and Equip Group attendance)
§ Maintain churchgoer database and ensure membership status accuracy
§ Provide accurate weekly and ad-hoc figures for reporting to assist ministry areas
§ Become Realm People “expert”
§ Stay up-to-date on processes and technology needs that could assist Whitesburg
§ Develop plans to better improve task and assimilation of data
§ Develop tracking of guests and prospects for smooth communication and journey for individuals
Other Requirements/Qualifications:
§ Be able to handle information in a confidential manner
§ Be able to handle distractions and interruptions in a graceful way
§ Be able to work on multiple tasks simultaneously, while managing timelines and achieve deadlines
§ Proficient computer skills, especially MS Office suite (Excel & Word)
§ Knowledge of Realm church software (preferred but not necessary)
§ Requires strong communication skills, both verbally and written
§ Strong organizational skills with analytical and problem solving mindset
§ Be willing to receive other duties as directed by Business Administrator
§ Team mindset
Working Conditions:
This position is in a typical office environment and might require occasional lifting (capable of lifting 20 lbs). Work days and hours will be standardized. Work is on-site generally in the receptionist office area.
Attire is business casual.