National Community Church (NCC) believes the Church should be the most creative and diverse place on the planet. To accomplish these core values, we aspire to hire people with a high level of vision and technical skill. The IT Director is responsible for overseeing all aspects of Information Technology across all NCC locations. You will need a solid technical background to be able to engage in a wide variety of technical issues. This person will be experienced in all aspects of network management, server & application management, and customer service & support.
Responsibilities
- Maintain and improve the network infrastructure, including servers, switches, routers/
- firewall, VPN, wi-fi, printers, phones, cables, et al.
- Determine whether the scope of a project merits third-party contract labor or can be
- managed in-house.
- Maintain existing in-house systems, regularly updating them and evaluating their lifespan
- (i.e. Entry access, IP Cameras, QuickBooks, Lutron, etc.)
- Provide direct support to staff (hardware, software, printers, Wi-Fi connectivity, training on
- software, repairing network outage).
- Establish and manage relationships with vendors.
- Manage, purchase and deploy new hardware & software.
- Analyze business requirements of all departments to determine their technological needs.
- Manage internal and external windows or Linux servers (web, file, application, etc.)
- Overseeing technical projects in alignment with department and organizational goals.
- General IT support for marketplace ministries (Coffeehouse, Movie Theater) including
- networking, internet access, display boards, guest Wi-Fi.
- Check and maintain backups for critical systems.
- Steward the Information Technology budget.
- Manage the IT team including developers, security analysts, support technicians and
- vendors.
- Update technological equipment in the company.
- Implement company-wide technology updates and hold sessions to teach employees on
- new features.
Required Qualifications and Skills:
- Desire and passion to serve Christ in the local church
- 4 to 6 years of experience in IT leadership and management including network management
- A minimum of a bachelor’s degree in computer science, information technology or another
- related field or equivalent relevant experience
- Demonstrated leadership experience and demonstrated ability to work well with others
- Ability to be a great team player who thrives on providing timely, high quality support for
- the various departments and ministries within NCC
- Problem-solving and critical-thinking skills
- Ability to lead and teach others
- Expert knowledge of IT best practices, policies, regulations and computer security practices
- Ability to explain highly technical concepts in simple terms
- Good research and analysis skills
- Excellent understanding of computer systems, security, network and systems
- administration, databases and data storage systems, and telecommunications systems
- Great project management skills, including organization, planning, time management and
- prioritization
- Strong organizational skills with great attention to detail and consistent follow through
- Strong problem-solving ability and ability to multitask projects at once while prioritizing
- workload in a fast-paced environment
- Strong communication skills – verbal, visual, written, and relational
- Customer service experience with ability to maintain relationships with departments,
- ministries, external vendors, volunteers, and visitors
- Strong proficiency with internet, Microsoft Office suite, G suite, and database management
- programs, Microsoft server and features
- Strong interpersonal skills and emotional intelligence to effectively work with staff and
- volunteers
- Budgetary and financial management experience
- A reflection of Christ in your words and actions in your personal life and ministry. You will
- be looked up to as you model the Christian faith. The way you live your life should reflect
- the Gospel (Living lives of holiness, purity, and free from addictions)
- Be in agreement with the NCC Leadership Covenant and Core Beliefs
- Desired Qualifications and Skills:
- Experience with a church or para-church organization preferred
- Experience with CRMs and data management
Qualified candidates should send their resume, portfolio, and cover letter, which describes why you want to work for National Community Church and your faith journey, to [email protected].
Please include your name and the position for which you are applying in the subject line. People
of color and underserved backgrounds encouraged to apply.